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Effective Date: 15 June 2025

At CutnSteel, we are committed to protecting your privacy and ensuring your personal information is handled responsibly. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or purchase our stove stands.

1. Information We Collect

We may collect the following personal information:

• Name

• Contact details (email address, phone number, shipping address)

• Payment information (processed securely via third-party payment providers)

• Order details and purchase history

• Communication records with our customer service

2. How We Use Your Information

Your information is used to:

• Process and fulfill your orders

• Communicate with you regarding your purchase and inquiries

• Improve our products and services

• Comply with legal obligations

3. Data Sharing and Disclosure

• We do not sell or rent your personal information to third parties.

• We may share your information with trusted service providers who help us fulfill orders (e.g., delivery companies, payment processors).

• We require these providers to keep your data confidential and secure.

• We may disclose your information if required by law or to protect our rights.

4. Data Security

• We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.

• However, no method of electronic transmission is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking

• Our website may use cookies and similar technologies to enhance your browsing experience.

• You can manage cookie preferences through your browser settings.

6. Your Rights

• You have the right to access, correct, or delete your personal data.

• You may unsubscribe from marketing communications at any time.

• To exercise your rights or for any privacy concerns, please contact us at privacy@cutnsteel.com.

7. Data Retention

• We retain your personal data only as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes.

8. Children’s Privacy

• Our products and website are not directed to individuals under 16 years of age.

• We do not knowingly collect personal data from children under 16.

9. Changes to This Privacy Policy

• We may update this policy from time to time.

• Any changes will be posted on this page with an updated effective date.